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Transforming a culture, pivoting a business model, re-engineering process, sparking innovation and driving revenue growth all require the participation and engagement of your colleagues. Old methods of top-down edicts by memo have limited utility in creating a compelling vision for your firm that employees understand and will fight for. In this session, learn how Marsh, a 141 year-old insurance broker, is leveraging new thinking in internal communications and employee engagement, to activate colleagues by removing barriers to the fulfillment of their potential.
Ben Brooks is the former senior vice president & global director of Enterprise Communications & Colleague Engagement at Marsh Inc., the world leader in risk and insurance services and solutions. In this role, Ben was responsible for the firm's global internal communications, strategic change management, social media adoption, corporate culture and employee engagement, for Marsh's 24,500 colleagues globally. He was named 2011 "Rising Star" by HR Executive Magazine.
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