Monday, May 4 | 1:45–2:45 p.m. | Breakout Sessions: Set III 

“Eleven Client Mistakes Agencies Make”

When clients are disappointed by your agency’s service or work, they leave — and probably don't give you the real reasons. Now, you can learn from the client's perspective 11 mistakes agencies make and how they can be easily fixed.
 
Presenter
Ann M. Gynn, APR, CEO, Gay Games 9, and content marketing coach 
 

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