We're currently planning the PRSA 2014 International Conference. If you're interested in learning more about the quality insight presented, check out the 2013 Conference program information below.

For an abbreviated overview of the 2013 Conference, click here.

Note: You are browsing information about a previous PRSA International Conference. Visit the program page for this year’ event.

Building an Infrastructure That Moves Your Business Forward

Professional Development Workshop Set 3

Agencies, large and small, focus so much on running their client accounts, it’s easy to overlook the programs, policies and tools that make for a solid infrastructure. The result can be inefficiency, work quality issues, bumpy operations and unhappy employees, all of which can become visible to their clients and will most certainly affect the profitability of their business.

Session Materials

Final Presentation

(Available to registered attendees only. Register now!)

Presenter

Jean Elizabeth Gonsoulin, president, The Gonsoulin Group

Photo of Jean Elizabeth Gonsoulin Gonsoulin is a seasoned communications strategist with more than 25 years in public relations, marketing and corporate communications, split between the agency arena and the corporate sector. She has served on the board of directors for the Houston and Los Angeles PRSA Chapters and has presented at two PRSA International Conferences.