Internal communications and employee/associate buy-in can make or break the way your enterprise is viewed by your clients, customers and the public at large. Unless your communications platform leverages your ambassadors/employees, you’re at risk. Take away everyday and long-term tips to ensure your employees become your most positive and influential audience.
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Jennifer P. Mooney, executive communications director, Northlich
Previously, Mooney was corporate vice president for Time Warner Cable and Bright House Networks over a span of 20 years. She is an expert on both internal and external communications, and works with clients in the nonprofit, private, corporate and government sectors. She is published routinely in Simply Communicate and Advertising Week.