Holiday Closing: PRSA’s offices to close Thursday and Friday. Details.
Your Public Relations and Communications Community

Public Relations Journal — Vol. 6, No. 2

Title: Measuring Public Relations Wikipedia Engagement: How Bright is the Rule?

Author: Marcia W. DiStaso, Ph.D.

Abstract: The study by Dr. DiStaso explores the views, experiences and beliefs of public relations/communications professionals about editing Wikipedia for their company or client. Wikipedia co-founder Jimmy Wales has what he believes to be a “bright line” rule whereby public relations/communications professionals are not to directly edit the Wikipedia articles about their companies or clients. Through a survey with 1284 responses, this study found that the “bright line” rule is not working. This is because, among other reasons, 60% of the Wikipedia articles for respondents who were familiar with their company or recent client’s article contained factual errors. When the talk pages were used to request edits, it was found to typically take days for a response and 24% never received one. Plus, most of the public relations/communication professionals in this study were unaware of the rule and almost half of those who were familiar with it did not understand what it meant to them..

Download article

 

wvu imc

boston university

bowling green

gonzaga

 syracuse

 nyu scps

 

Online PR Training: FREE With PRSA Membership

Broaden your skill set with access to an extensive library of live and on-demand professional development webinars — one of PRSA's premier member benefits.