Holiday Closing: PRSA’s offices to close Thursday and Friday. Details.
Your Public Relations and Communications Community

Responding to negative feedback on your social networking sites


August 2, 2013

What should you do if someone provides negative feedback about you or your company?

MyPRSA Login

Please log in to MyPRSA to read this article, as well as to view and leave comments.

New to PRSA?

Learn more about PRSA membership, and join a professional network you can count on.

Hilary JM Topper Hilary JM Topper is the president/CEO of HJMT Public Relations Inc., located in New York City and Long Island. Follow her on Twitter (@hilary25), visit her blog (hilarytopper.com) and listen to her radio show (blogtalkradio.com/hilarytopper).

Online PR Training: FREE With PRSA Membership

Broaden your skill set with access to an extensive library of live and on-demand professional development webinars — one of PRSA's premier member benefits.