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Measuring the Effectiveness of Your Intranet
Publication Date: 2001, Summer
Source:
SO02 Public Relations Strategist Product Code:
6K-030135 Organization/Author/Firm:
Debra A. Miller, Ed.D, APR, Fellow PRSA Industry:
Technology Specialization(s):
Firm Management / Research - Evaluation / Internal Communications / Measurement / Measurement Tactics:
Intranet Format:
In Depth Magazine Article (Strategist)
Member price:
FREE
Non-Member price:
$4.99
Summary
Intranets are being touted at one of the best ways to communicate with employees, but many organizations are having problems measuring their effectiveness, due to the difficulty in assessing intangible returns.