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Benchmarking Public Relations: The Volvo Story
Publication Date: 1998, Fall
Source:
SO02 Public Relations Strategist Product Code:
6K-039833 Organization/Author/Firm:
Anders Gronstedt and Anders Hogstrom Industry:
Transportation / Automotive Specialization(s):
Research - Evaluation / Measurement Format:
In Depth Magazine Article (Strategist)
Member price:
FREE
Non-Member price:
$4.99
Summary
Attaining "world class public relations" was the mandate that the Volvo Car Corporation wished to achieve. How Volvo methodically went about understanding and emulating world-class public relations forms the basis of this article