PRSA 2004 International Conference Proceedings

From this page, you can download and print the PowerPoint or outline from our workshop sessions. The handouts are organized by alphabetical order by workshop title.

You'll need Adobe Acrobat Reader in order to view these files. If you don't have this plug-in, you can download it here.


2004 International Conference Proceedings (Alphabetical by workshop title)

21st Century Nomads: Exploring Mobility Strategies and Marketing "On The Run"
By Joe Paluska

Accepting Responsibility: Utility Admits Fault in High-Profile Explosion
By Frederick Bermudez and Don Brown, APR

Advocating an E-business Vision through Public Relations Strategies
By Tara Bianco, APR

Avoiding Panic: How One Hospital Calmed a Community Terrified of SARS
By Suzanne Herman; Karen McCall; and Lynn Wooten

Awake the Creative Genius Within: The Secret to Building a Big Idea
By Mark Newman, APR

Becoming an Independent Practitioner: Is it time?
By Katherine R. Hutt, APR; Suzanne Jackson; and Peter Shankman

Big Results, Little Budgets: Campaigns on a Budget
By Jeffrey Ory, APR

Black Hats and White Hats: Case Studies from the Front Lines of Reputation Wars
By Gerald Baron

Brands in Crisis
By Kim Sample, Tom Barritt

Bringing the Independent Mindset to your Corporate Public Relations Role
By Laura Link, APR

Building an Effective Strategic Course: Practitioners as Architects of Change in the Corporate Setting
By Patricia Bayerlein and Maril MacDonald

Building Partnerships to Break the Silence: A Case Study in Social Marketing
By Kathy Miller and Helen Vollmer, APR

The Business Case for the Reputation Benefits of CSR
By Lawrence Parnell

Career Changes in Public Relations: How to Go and Grow
By Stephen Clawson, APR; John Lucht; Smooch S. Reynolds; and Katherine Woodall, APR, ABC

Clearing the Clog: How to Use Research to Clear the Way for Better Communications
By Aileen Katcher, APR, Fellow PRSA and Dan Prince

Communicating Tough Topics: What Worked for Water Utilities May Work For You
By Bojinka Bishop

Communication Challenges for Corporate Social Responsibility
By Sandra Macleod

Consultants to the Consultants: A New Operating Model for Marketing & Communications at Booz Allen Hamilton
By Janine Carey; Emma van Rooyen

Corporate-Cause Related Public Relations: Creating Winning Partnerships with Celebrities
By Rita Tateel

Creating a Change-Ready Workforce: Companies Change When People Care
By Tracy Stotts, APR and Joseph Wittemann, Ph.D.

Crisis and Emergency Risk Communication: Communication During a Terrorist Attack
By Julia Hunter Galdo and Linda Weinberg

The D.C. Sniper Trials: Planning for an International Media Onslaught
By Laura Bernardini; Mark S. Cox, APR; Emma Inman, APR; and Tom Jackman

De-mystifying Buzz Marketing and Keeping It Real
By Scott Leonard and Daryl McCullough

Designing a Strategic Social Responsibility Platform for Small to Mid-Sized Businesses
By Sarah Fuhrmann and Mary Pieschek

Developing Global Brands
By Richard Gerstman

Divide and Conquer: Capturing the Attention of Today's Youth Market
By Gretchen Cook-Anderson

Driving Consumer Behavior Change
By Judy Wicks, APR

Emergence and Advancement of Hispanic Public Relations as Its Own Discipline
By Dora O. Tovar

Emerging from Ashes: How an Enron Subsidiary Rebuilt Employee and Customer Trust
By Gail Baker and Patty Farrell, APR

The Ethical High Ground: Helping Your Clients Understand That Doing the Right Thing is More Profitable
By Shel Horowitz

The Examination for Accreditation in Public Relations Process for Accreditation Chairs, Readiness Review Panelists, Coaches and Chapter Leaders
By Blake D. Lewis, III, APR and Carol A. Scott, APR

Firing Up Your Corporate Brand Through Global Public Relations
By Richard Badler

Flying High and Navigating Turbulence: Elevating a Brand by Celebrating the First Flight Centennial
By Jacqueline MacKay and Carolyn McCormick

Gain Battlefield Advantage: Using Public Relations Research to Anticipate Organizational Threats
By Robert Giblin, APR

Getting the Rewards - and Awards - that Your Work Deserves
By Gail Baker, APR, Fellow PRSA; Terry L. Bowman, APR; Kelly Womer, APR

Hallmark Writers on Tour: A Case Study
By Linda Odell; Sharon Polk; Lydia Steinberg

Harnessing the Media Circus at Global Tradeshows
By Tara Dunion; Pamela Golden Loder; Bill Pritchard; Richard S. Roher, APR

Hitting A Moving Target: How Siemens Found One Voice to Address its Evolving Audiences
By Jack Bergen

Homeland Defense and Civil Support: Military Public Affairs Issues, Strategies and Tactics
By Donald W. Miles, APR, Fellow PRSA and Michael Perini, ABC

How a Non-Profit Organization Reserverd Declining Donor Trends
By Scott Shirai, APR, Fellow PRSA

How Can a Book Make Me, My Firm, and/or My Client a Household Name (Part 1)
By Mark Fortier; Patrick Pollino, APR, Fellow PRSA; and Philip Ruppel

How Can a Book Make Me, My Firm, and/or My Client a Household Name (Part 2)
By Mark Fortier; Patrick Pollino, APR, Fellow PRSA; and Philip Ruppel

How Can a Book Make Me, My Firm, and/or My Client a Household Name (Part 3)
By Mark Fortier; Patrick Pollino, APR, Fellow PRSA; and Philip Ruppel

How do Marketing and Public Relations Co-Exist in Higher Education
By Don Hale and Cindy Pollard

How to "Speak Female"
By Ellen LaNicca Albanese; Julie Parks; Mary Lou Quinlan; and Courtney Q. Shore

How to Become an "Employer of Choice": Building the Best Workplace through Work-Life Integration (Part 1)
By Linda Aldoory, Ph.D.; Lisa Brennan, SPHR; Mary T. Henige, APR; Celina Pagani-Tousignant; and Elizabeth Toth, APR

How to Become an "Employer of Choice": Building the Best Workplace through Work-Life Integration (Part 2)
By Linda Aldoory, Ph.D.; Lisa Brennan, SPHR; Mary T. Henige, APR; Celina Pagani-Tousignant; and Elizabeth Toth, APR

How to Become an "Employer of Choice": Building the Best Workplace through Work-Life Integration (part 3)
By Linda Aldoory, Ph.D.; Lisa Brennan, SPHR; Mary T. Henige, APR; Celina Pagani-Tousignant; and Elizabeth Toth, APR

How to Become an "Employer of Choice": Building the Best Workplace through Work-Life Integration (Part 4)
By Linda Aldoory, Ph.D.; Lisa Brennan, SPHR; Mary T. Henige, APR; Celina Pagani-Tousignant; and Elizabeth Toth, APR

How to Design a Successful Executive Communications Program
By Audrey L. Campbell

Information in War and Peace: How Military PAOs and Civilian PIOs Partner in Joint Information Centers
By Maj. Robert E. Bullock; Mark Clemens; Michael Den dekker; Steve Sautter; and Dr. Joseph V. Trahan, III, APR, Fellow PRSA

Inspiring Employees to Make a Difference
By P. Michele Glaze, APR

ISO 9001:2000 - Enhancing a Public Relations Firm's Commitment to Top-Quality Service
By Jeff Caponigro, APR, Fellow PRSA

Issues Management: From Community Relations to Crisis Communications
By Karen A. Breakell, APR and Roy Reid, APR

The Legacy of Sarbanes-Oxley: Communicating Good Governance
By Kelli Parsons

Leaving No Stone Unturned in Health Care Media Relations
By Michelle Leff, APR

Look Out!: Environmental Scanning as a Management Tool
By Phyllis Larsen, APR

Making a Website an Effective Public Relations Tool
By Sally Falkow

Marketing the Public Relations Function to Earn Internal Respect
By Brian Freeman and Kelly Groehler, APR

Marketing to Diversity: Communicating with the Dynamic Hispanic Market (Part 1)
By Julia Cartwright; Dan Durazo, APR; Garrett Gin; and David Henry, APR

Marketing to Diversity: Communicating with the Dynamic Hispanic Market (Part 2)
By Julia Cartwright; Dan Durazo, APR; Garrett Gin; and David Henry, APR

Marketing to Diversity: Communicating with the Dynamic Hispanic Market (Part 3)
By Julia Cartwright; Dan Durazo, APR; Garrett Gin; and David Henry, APR

Marketing to Diversity: Communicating with the Dynamic Hispanic Market (Part 4)
By Julia Cartwright; Dan Durazo, APR; Garrett Gin; and David Henry, APR

Marketing to the Disability Community
By Barbara Bianchi-Kai, APR

Measurement-Based Planning: A New Model for Public Relations Management
By Alice Brink

Measuring Trust, The Currency of Human Transactions
By Walter Lindenmann, APR; Michael J. Mulvihill, APR

Measuring Up: Using Research and Evaluation in Government Affairs
By Ann Peru Knabe, APR

Measuring Your Way to Success:PR on the “Front Line” of a Controversial New Drug Approval
By Mary Lynn Carver

The Media's Impact in Shaping the Image of Native Americans
By Laura Hall Knapp and Deron Marquez

Noah, Build Me an Agency
By Kim Olson, APR

Online Newsrooms: Control, Convenience, Continuity, Crisis Communications and Cost-savings
By Ibrey Woodall

Partners in Health: Forging Mutually-Beneficial Community Partnerships
By Julie Manning, APR

Postmodern Public Relations: How Neurobiology, Cognitive Sciences, Social Network Analysis, Economics and Literary Theory Can Improve the Quality of Public Relations Programs
By John Beardsley, APR

The 2004 Presidential Campaign..A Look at Its Impact on Communications.from a Public Affairs Perspective
. By Torod B. Neptune,

The Power of Integrated Communication: Learning from the Global Launch of the New Dow Corning
By Laura Asiala and Jan Hausrath

The Power of One: Providing It All as an Independent Practitioner
By Douglas Fenichel, APR and Irene Maslowski

PR Agency Selection, Management and Evaluation - A Rational Approach
By Jerry Swerling

PRSA 2004 International Conference
By Zach Nelson

Proactive Partnerships With Your Publics
By Ann Terranova and JoAnna J. Wagschal, APR

Producing an Effective Annual Report in the Sarbanes-Oxley Era
By Nancy H. Caplan; Mike Klodnicki; and Shannyn Sandler

PRSA at Work: Global Alliance Opportunities
By Jean Valin, APR, Fellow CPRS

Public Relations as a Force for Positive Social Change
By Kelley Chunn; James E. Hunt, APR; and Terrie Williams

Public Relations at a Crossroads: Blueprint for Ensuring the Profession's Continued Success
By Louis Capozzi, APR, Fellow PRSA

Public Relations for the Prosecution
By Jason Karpf

Right on Target: Segmenting Consumer Audiences for Maximum Impact
By MaryLee Sachs

Six Sigma Demystified: .How it Applies to Public Relations
By You Mon Tsang

Spam or Success: Is E-mail Marketing Killing or Growing Your Business?
By Neal Linkon

Special Obstacles & Opportunities in PR for Technology Industries
By Stephen Clawson, APR; James P. Lucier, Jr.; Cheryl Mendonsa; Liza Porteus; and Diane Smiroldo

Strategic Financial Communications: Public Relations' Powerful Contribution to Advancing Corporate Reputation
By David Verbraska

Surviving "Gotcha" Journalism
By Susan Peterson

Take Back Your Web Site
By Doug Williams

Taking Your Story to the World: Using Internet Public Relations to Reach a Global Audience
By Claudia Ceniceros and Gretchen Ushakova

Translating Research Into Policy (Part 1)
By Julia Coffman and Harold Leibovitz

Translating Research Into Policy (Part 2)
By Julia Coffman and Harold Leibovitz

Turning an Advertising Based Marketing Program into a Public Relations Driven Program
By Claudia Vecchio, APR

The Uses and Limitations of Intuition in the Ethical Decision-Making Process
By Carol Orsborn, Ph.D.

Using On-the-Ground Resources to Build and Execute a Global Crisis Communications Plan
By Renea Morris and Lauri Roderick

We Love "I LOVE NEW YORK"
By Mary Ellen Walsh

Web Sites in Corporate Communications: Insights from Award Winning Sites
By William Rice

What CEOs Really Want from Public Relations and How to Give it to Them
By Zach Nelson

What's Real? Using the "Q" Research Method for Public Relations Stakeholders
By Leonard Barchak, APR and Rick Fischer, APR, Fellow PRSA

When It's Your Crisis How Will YOu Handle It? A Hands On Scenario Exercise
By Ted Birkhamn; Ed Moed; Lauren Richards, Rebecca Schlan

Which Web Sites Matter?
By Bruce Jeffries-Fox, APR

Why Industry Analysts Matter: A Modest Proposal
By Jonathan L. Yarmis

Why Public Relations Should Control the Brand Function
By Tom Robinson

XBRL - All You Need to Know
By Michelle Horowitz and Paul Penler

You're On! Manage Your Media Interviews Like a Pro
By Joseph V. Trahan, III, APR, Fellow, PRSA