Q: What are some ways we can manage a difficult client? Our new client doesn’t seem to realize that we actually have lives outside the office.
As with any business, PR firms must work to retain one of their most important assets: talented employees. Ann Willets, president and CEO of Utopia Communica
It’s not always what you say, it’s how you say it. In this month’s Ask the Professional column, Ann Willets discusses how to effectively use positive languag
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