Your Public Relations and Communications Community

Get the Latest Intelligence


Categories:      




To locate Silver Anvil case studies by entry category, topic and/or industry, use Silver Anvil Search.
Sort by:
11-20 of 1120 Results for crisis
  1. Being creative in the face of crisis: How innovation plays a role in communication
    August 1, 2011: Working with the Louisiana Office of Tourism presents unique challenges, especially in the wake of catastrophic natural disasters that still resonate through the region today. Here, John Deveney, ABC, APR, Fellow PRSA shares “The Four Hard C’s of Crisis Communication” and explains how, through each step of the process, creativity ca help your organization share a compelling, relevant message and .

  2. Executive decision: Persuading CEOs to do the right thing during a crisis
    September 14, 2009: executives, CEOs, crisis management

  3. How Penn State PR students gathered community for vigil
    February 6, 2012: Penn State students took matters into their own hands in the wake of the child abuse scandal on campus and the university’s subsequent failure to communicate through the crisis. Here, two students share their story.

  4. Murdoch having ‘knee-jerk’ reactions to crisis?
    July 14, 2011: With crisis sweeping News Corp. over the phone-hacking scandal at its British tabloid News of the World, chairman Rupert Murdoch has made some decisions that crisis management experts have dubbed knee-jerk reactions. Murdoch, who withdrew his deal to take over British broadcasting company BSkyB yesterday, closed News of the World very abruptly, a curious move according to a CNNMoney article. And Murdoch and his son James have reportedly made it a priority to protect editor Rebekah Brooks, now chief executive of News International, News Corp.’s UK arm.

  5. Is your crisis communications plan anti-social?
    April 1, 2010: In today’s world, your crisis communications plan needs to consider an organization’s new social channels — whether on internal networks or via external platforms. Here are some steps to ensure that your plan isn’t short lived or lacking in scale.

  6. Coombs and Holladay Discuss the Kindle Crisis ...
    October 18, 2010: Timothy Coombs and Sherry Holladay, both of University of Central Florida, presented their case study content analysis of what they called the Kindle crisis in summer 2009. Using a quantitative content analysis of postings published within an established Kindle community, the researchers looked at items published over a 2-day period that discussed a CEO's very direct and unorthodox apology for their misstep.

  7. Handling a Fake Twitter Account: @BPGlobalPR Leaves Lasting Impression on Crisis Communications
    August 23, 2010: In the wake of the Deepwater Horizon oil spill, @BPGlobalPR called out the oil giant’s failure to communicate. Here’s what you can learn from the fake Twitter account that caught everyone’s attention.

  8. Metrics of Crisis: Building Effective Plans | ComPRehension
    April 23, 2010: James E. Lukaszewski, ABC, APR, Fellow PRSA, CCEP, chairman and president, The Lukaszewski Group Inc., vbreaksdown the the stats of communication crises and the importance of effective crisis planning.

  9. Revisiting: Into the fire: A vacation in Central Oregon turns into a front-row view of a crisis
    October 26, 2007: ... Revisiting: Into the fire: A vacation in Central Oregon turns into a front-row view of a crisis. 0 Comments. October 26, 2007. Copyright © 2007 PRSA. ...

  10. Fast forward: Using Web video to respond in a crisis
    July 7, 2009: ... Fast forward: Using Web video to respond in a crisis. ... During this time, JetBlue proved that it could help resolve a crisis with online video. ...

Didn't find what you were looking for? Contact us at SearchHelp@prsa.org.

Webinars Now Included With PRSA Membership!

PRSA membership is more valuable than ever before. Broaden your skill set with access to more than 50 free live and on-demand webinars that are planned for 2012 when you join now.