Rapid advancements in technology continue to create new ways to communicate, share –and slip up. Mistakes that at one time would have been quickly forgotten now have the potential to live forever online. Today’s high-tech world calls for vigilance, good judgment and excellent etiquette. In fact, more than three-quarters (76 percent) of human resources managers surveyed by our company said technical etiquette breaches can adversely affect a person’s career prospects. As such, here are five tips for avoiding common digital protocol pitfalls:
The next time you’re tempted to sound off about a micromanaging boss or curmudgeonly client, count to 10 and consider the consequences. Just one ill-advised post seen by the wrong person can damage your reputation – or even cost you your job.
It’s fine to have a strong point of view about pitching techniques, for example, as long as your comments are informed, constructive and carefully worded; snarky criticism of mass mailing or cold calling adds nothing meaningful to the discussion.
Be considerate of your colleagues and keep your smartphone out of sight. If you’re expecting an urgent call or message that will require immediate attention, tell the meeting facilitator at the outset that you may need to briefly excuse yourself.
Write clear and specific subject lines, break big blocks of text into bullet points, and proofread for clarity and grammatical accuracy. Avoid using texting shorthand and industry buzzwords that might confuse clients or coworkers from other departments. And don’t add to others’ overflowing inboxes by copying them on messages that aren’t relevant to them.
* The Creative Group is a specialized staffing service placing interactive, design, marketing, advertising and public relations professionals with a variety of firms. More information, including online job-hunting services, candidate portfolios and TCG’s award-winning career magazine, can be found at creativegroup.com.