Using Citizen Engagement to Improve the Experience and Build Confidence in Government
May 13, 2026 12:00 p.m. – 1:00 p.m. (Eastern Daylight Time)
SHARE MO is Missouri’s customer experience program. Since April of 2023, SHARE MO has grown exponentially. In this session, hear from Bobby McKee, director of citizen engagement at the State of Missouri. Bobby will discuss how SHARE MO began as a grassroots effort to a thriving statewide operation that listens to 30,000 citizens per month through effective governance and enablement of team members.
Hosted by the Public Affairs and Government Section. Paid registration for non-PAG members includes the live webinar and video playback for one month.
Lori Croy, APR moderates this session.
Presenters
Accreditation Information
Participants with the APR credential earn 0.5 CEUs for a webinar.Pricing
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