Kelly Basgen
Kelly Basgen is the founder of The Comms Support Group, a strategic delivery partner for AI training, strategy and implementation. Together with Dewpoint Communications, we help Communication teams use AI to deepen their strategic impact and move from experimentation to real, repeatable value.
With 25 years of experience leading communications teams at companies including Target, Polaris and Cargill, Kelly brings a grounded, real-world perspective to how technology is changing the field.
Kelly is adept at helping Comms teams identify how to use AI to reduce manual work, scale their impact, sharpen analysis, unleash creativity and create capacity for high-value priorities through use-case prioritization, roadmap development, workshops, automations and guided implementations. Her work centers on building clarity, confidence and responsible adoption.
Kelly shares practical frameworks and actionable advice with Comms leaders via industry and education events, including as a guest lecturer at Northwestern Medill Executive Education’s CCO Accelerator program.