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Crafting an inclusive agency culture

June 4, 2012

Structural and micro-strategies can strengthen your organization’s commitment to diversity. In the long run, these concepts will also help with employee retention and requisite variety, which occurs when your organization reflects the diversity of the communities that it serves.

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Tiffany Derville Gallicano, Ph.D. Tiffany Derville Gallicano, Ph.D., is an associate professor of public relations at the University Oregon and head of the Public Relations Division for AEJMC. Her research areas include relationship management and social media. You can reach her at: and @gallicano.

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