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The Hardest Conversation: Communicating About Death in the Workplace

July 1, 2012

Discussing death is one of the hardest conversations and can come about in many ways. Whatever the circumstances of the conversation may be, it’s a tough situation, and PR professionals face the challenge of communicating the news to others. Like many other kinds of communication, it can be easier to talk about death if you prepare your course of action in advance.

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Susan Balcom Walton, M.A., APR Susan Balcom Walton, M.A., APR, is an associate professor of public relations at Brigham Young University. She has also held communications management positions at various Fortune 500 companies.
Email: susan_walton at

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