The Fire’s Out, Now What?: What Organizations and Leaders Can Learn From Post-Crisis Assessments

June 1, 2023 3:00 p.m. – 4:00 p.m. (Eastern Daylight Time)

After-action reports are critical to weathering future crisis events. However, we know most after-action reports gather electronic dust on a hard drive after the initial review. Every crisis can make you and your team better.

In this PRSA Learning Webinar, you’ll learn how to go beyond whether you met your goals and objectives to evaluate people, plans and processes without blame. You’ll walk away with a framework for tailoring our after-action template to your organization, suggestions for working through challenges in a constructive way that yields long-term results and tips and tricks for implementing the results of the report.

By the end of this webinar, participants will:

  • Learn the four key components of an after-action report.
  • Understand the recommendations for ground rules to keep the assessment productive and in perspective.
  • Identify strategies to conduct an effective and constructive after-action report to gain maximum value from the process, minimize hurt egos and improve their team.


Accreditation Information

Participants with the APR credential earn 0.5 CEUs for a webinar.




Communication Strategy, Crisis & Reputation, Live Online, Webinar