Building Leader Communication Skills in the New Year

January 2023
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The percentage of engaged workers in the United States declined in 2021 for the first time in more than a decade, according to Gallup. So, it’s not a surprise to hear how many employees are “quiet quitting” or even leaving organizations altogether. 

Leaders with strong communication skills play a critical role in engaging — or reengaging — with employees, building trust, developing stronger connections with employees, partners and customers, and inspiring action.

It’s our job as communication professionals to coach leaders to develop the communication skills needed to help turn the tide on employee engagement in 2023. Strong communication skills take continual practice, even for the most senior leaders. Focusing on these three key areas for skill development can increase a leader’s effectiveness. 

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