Building A Culture of Accountability
Building A Culture of Accountability. When it feels as though all the weight of the firm’s success resides on the shoulders of a few people, chances are the organization has not built an accountable culture. This doesn’t necessarily mean that employees are shirking their responsibilities or are unwilling to be accountable for their actions. It may be a case of failing to push accountability down into the organization and give people permission to take responsibility, make decisions and be held accountable.
In this workshop we will share best practices for creating accountability within small and midsized firms. We will explore a variety of tools and strategies that leaders can use to assess and push responsibility deep into their firm. Participants will learn how an Accountability Matrix can build internal controls while outlining who has responsibility and permission for different levels of day-to-day decisions. Finally, we will cover how an Accountability Matrix can be rolled out agency-wide so that there is understanding on where responsibilities and accountabilities exist.
One session participant will receive a consulting session to work on their firm’s accountability assessment.
Karen Albritton, Partner, Thinc Strategy. Two-time agency CEO | Board Director | Speaker
Karen is an advisor to CEOs of emerging growth and mid-market companies, counseling them on management and growth strategies.
Prior to her work as a business advisor, Karen spent over 20 years in executive leadership roles with professional services firms including Ketchum, Capstrat, Walk West and McKinney. In a decade as Capstrat President and then CEO, she helped grow the agency into an award-winning market leader with a driven, client-focused culture. She's been a part of several acquisitions of privately-held businesses, both as an acquirer and in successful exits.
Karen is active in industry and community service. Current board service includes the American Marketing Association (current board chair), the Medical Foundation of North Carolina (vice chair) and the National Association of Corporate Directors-RTP.
She shares her passion for leadership as a speaker at industry conferences such as the Internet Summit, the AMA Leadership Summit, the Women’s Leadership Conference, and the National Association for Corporate Directors. She also speaks to corporate audiences for companies like Credit Suisse, Siemens, Vanderbilt Health and Cotton, Incorporated.
www.linkedin.com/in/karenalbritton
@kalbritton
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In this workshop we will share best practices for creating accountability within small and midsized firms. We will explore a variety of tools and strategies that leaders can use to assess and push responsibility deep into their firm. Participants will learn how an Accountability Matrix can build internal controls while outlining who has responsibility and permission for different levels of day-to-day decisions. Finally, we will cover how an Accountability Matrix can be rolled out agency-wide so that there is understanding on where responsibilities and accountabilities exist.
One session participant will receive a consulting session to work on their firm’s accountability assessment.
Karen Albritton, Partner, Thinc Strategy. Two-time agency CEO | Board Director | Speaker
Karen is an advisor to CEOs of emerging growth and mid-market companies, counseling them on management and growth strategies.
Prior to her work as a business advisor, Karen spent over 20 years in executive leadership roles with professional services firms including Ketchum, Capstrat, Walk West and McKinney. In a decade as Capstrat President and then CEO, she helped grow the agency into an award-winning market leader with a driven, client-focused culture. She's been a part of several acquisitions of privately-held businesses, both as an acquirer and in successful exits.
Karen is active in industry and community service. Current board service includes the American Marketing Association (current board chair), the Medical Foundation of North Carolina (vice chair) and the National Association of Corporate Directors-RTP.
She shares her passion for leadership as a speaker at industry conferences such as the Internet Summit, the AMA Leadership Summit, the Women’s Leadership Conference, and the National Association for Corporate Directors. She also speaks to corporate audiences for companies like Credit Suisse, Siemens, Vanderbilt Health and Cotton, Incorporated.
www.linkedin.com/in/karenalbritton
@kalbritton
Back to Full Schedule