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Crisis Management | May 2023

May2023 Cover

In our May issue, you'll find:

• Crisis management lessons from Southwest Airlines
• Keys to authentic apologies
• Details for emergency planning
• Ideas on maintaining a diverse workforce
• Tips for understanding your target audience
• Thoughts on the most underrated phrase in leadership

Exclusive to PRSA members.

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Crisis Management Inside Southwest Airlines’ December Crisis Response

 
frieght_trains
Crisis Management Strengthening a Crisis Comms Plan Amid Disruptions

 
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Crisis Management A Sorry State: Keys to an Authentic Apology in a Crisis

 
psychographics
Market Research How Psychographics Paint a Clearer Picture Than Demographics

 

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Columnists

Hire and Seek

Cultural Strategy

Connect and Compel

Workplace Wellness